All-over UAE shipping will be free of cost and It is expected to be delivered within 3 working days for ready items. but for custom items take from 10 to 20 days working days.
For International Shipping, costs are determined according to your location, International shipments can take from 6-25 days Depending on the customs processing time in your country, we recommend express shipping ($97) to avoid such delays
Items will ship within 2-3 business days after payment has been received for local for ready items for custom take from 10 to 20 working days. We do not ship items over the weekend.
(if there is an issue with your item, please contact us before leaving feedback)
We only accept cancellation requests if there ia an error in the listing
No Return Policy
Thank you for choosing Saleh Sallom Jewelry for your jewelry and diamond purchases. Please review our No Return Policy carefully:
1. All Sales are Final
- Due to the nature and value of our products, all sales of jewelry and diamonds are final. We do not accept returns or exchanges once a purchase is completed.
2. Customized and Personalized Items
- Custom-made, engraved, or personalized jewelry cannot be returned or exchanged under any circumstances.
3. Damaged or Defective Items
- If you receive an item that is damaged or defective, please contact our customer service team within 24 hours of delivery. We will assess the issue and provide a repair or replacement if necessary.
4. Authenticity and Quality Assurance
- All of our products are Examined and Certified GIA, IGI, IGL. We guarantee the authenticity and quality of our products. Each piece undergoes a thorough quality inspection before shipment. Please review your order carefully before finalizing your purchase.
5. Non-Refundable Items
- All gift cards, special order items, and sale or clearance items are non-refundable and non-exchangeable.
6. Policy Awareness
- By completing your purchase, you acknowledge that you have read and agree to this No Return Policy. It is your responsibility to ensure that all order details are accurate before confirming your purchase.
Customer Service
If you have any questions or need assistance, please contact our customer service team at info@salehsallom.com or +971 55 623 2119 . We are here to help you with any concerns or issues you may have.
Natural Emerald - By Saleh Sallom
Report By IGI No. 612306244Â
Report number /Â 612306244Â Â Â Â Issue Date /Â April 2, 2024
Last Updated: 2024-09-03
We do not accept any returns unless the item has been grossly misrepresented. If this occurs, you must contact us via Gmail or WhatsApp within 3 days of receiving your item. Please contact us before leaving feedback if there is an issue with your item.
We only accept cancellation requests if there is an error in the listing.
Thank you for choosing Saleh Sallom Jewelry for your purchases. Please review our No Return Policy carefully:
Last Updated: 2024-09-03
All shipping within the UAE is free of charge and is expected to be delivered within 3 working days.
For International Shipping, costs are determined according to your location. International shipments can take 6-25 days depending on customs processing in your country. We recommend express shipping ($97) to avoid such delays.
Items will ship within 2-3 business days after payment has been received for local orders. We do not ship items over the weekend.
If you have any questions or inquiries about our Shipping and Returns Policy, please contact us at:
Company Headquarters
Address: Abu Dhabi, Al Ain Hissa Bint Mohamad St, Building 329, M1, 103
Email: info@salehsallom.com
Phone: +971 55 623 2119
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